Case study: Oyster HR
In this document automation case study, learn about how global employment platform, Oyster HR, saved days worth of contract drafting and sign over 3,500+ contracts with Avvoka. Find out about their key wins including how they used Avvoka to:
• Automatically translate dual language contracts
• Create a high-quality user experience for customers by gaining a competitive advantage against competitors
• Automate document approvals and streamline workflows
600
260+
14,000
employees worldwide
documents signed per month
documents generated with Avvoka
The team
Oyster HR, a global employment platform, makes it possible for companies to hire people no matter where either is located in the world. They have a diverse and international team, based globally with more than 150 Avvoka users.
Due to the nature of their work, their automation consists of complex international employment agreements across different jurisdictions. With Avvoka, they have been able to produce 250+ documents per month and drastically reduce time spent drafting contracts.
With over 45 live templates the automation and implementation has been primarily completed by Maryann Walters (Director of Business Transformation) and by the Automation and Product Support team (Erica Mair, Nonku Sibanyoni and Scott Charlton).
Other key contributors include Irene Tremblay (Product Manager) and Tanya Pfumojena (Legal Ops Specialist).
The challenge
- Oyster HR needed to find a tool that would decrease employment documents’ drafting time due to the extremely large volume of documents being created. The tool needed to be intuitive and be able to handle complex automation logic.
- To create a smooth user experience for clients on the Oyster HR platform – An easier way to collate the necessary data from them to draft a contract.
- For their team to have full control over their contracts, from draft, negotiation, rather than involving several departments which can lead to delays in completion.
- Oyster HR operates in multiple jurisdictions and there are different requirements relating to the validity of e-signatures. Oyster needed a tool that could adapt to the different scenarios.
- Oyster HR needed a solution to store all their contracts in one place (including third party paper done outside of Avvoka) along with all its metadata.
“ The level of customer support has been absolutely incredible… Also, lots of systems say they’re no code. Avvoka is truly no code. ”
-Maryann Walters, Director Business Transformation at Oyster HR
“Avvoka has taken the time to train us and make sure we understand the system.”
– Erica Mair, Automation & Project Support at Oyster HR
The Avvoka solution
1. Avvoka offers a no-code and intuitive platform that can handle complex automation. Features like looped elements, attribute library, approval workflows, datasheets have been a game changer for Oyster HR’s automation needs.
2. A dynamic questionnaire with multiple variants and possible outputs was hosted on Oyster HR’s platform to capture client data through a user-friendly experience. It auto-populated the answers via the Avvoka API to create document drafts.
3. After approvals are granted, some documents are signed with Avvoka’s native signature solution. Others use the DocuSign integration when the team needs to use advanced or qualified electronic signatures depending on the jurisdiction requirements.
4. Avvoka is launching a new feature, “Avvoka Drive”, which will expand the platform’s document management capabilities, allowing users to store third party paper with all its metadata, making it possible for Oyster HR to store all their contracts in one place.
The results
3,500+ employment documents have been signed using Avvoka and its DocuSign integration.
Workflows were set up so that documents triggered automated approvals ensuring that documents were only able to be sent or signed when absolutely ready. This ensured each document was reviewed by the correct corresponding team before it was sent, signed or downloaded.
They are now able to automatically translate dual language contracts, with Avvoka’s Datasheets feature which has been integral for the multiple jurisdictions they work with.
Oyster HR’s adoption of Avvoka has allowed for a significant reduction in the days it takes to generate a completed contract.
“Automation allows us to do away with all the painful manual work and truly allows us to scale” – Maryann Walters, Director Business Transformation at Oyster HR
The API has allowed for thousands of documents to be completed directly through Oyster HR’s platform with a user-friendly interface, this plays a key part to differentiating them from their competitors.
The team has also been generating documents directly on Avvoka using approvals and collaboration features, then sending the documents to counterparties for negotiation and e-signature.
Discover how Avvoka can enhance your business operations and increase your profitability today!
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600 employees worldwide
260+ documents signed per month
14,000+ documents generated with Avvoka
£2.4bn portfolio across the UK, Germany and France
£139.7m+ revenue in 2022
740+ tenants across 92 properties in 3 countries
600+ employees worldwide
260+ documents signed per month
14,000+ documents generated with Avvoka
The team
Oyster HR, a global employment platform, makes it possible for companies to hire people no matter where either is located in the world. They have a diverse and international team, based globally with more than 150 Avvoka users.
Due to the nature of their work, their automation consists of complex international employment agreements across different jurisdictions. With Avvoka, they have been able to produce 250+ documents per month and drastically reduce time spent drafting contracts.
With over 45 live templates the automation and implementation has been primarily completed by Maryann Walters (Director of Business Transformation) and by the Automation and Product Support team (Erica Mair, Nonku Sibanyoni and Scott Charlton).
Other key contributors include Irene Tremblay (Product Manager) and Tanya Pfumojena (Legal Ops Specialist).
The challenge
- Oyster HR needed to find a tool that would decrease employment documents’ drafting time due to the extremely large volume of documents being created. The tool needed to be intuitive and be able to handle complex automation logic.
- To create a smooth user experience for clients on the Oyster HR platform – An easier way to collate the necessary data from them to draft a contract.
- For their team to have full control over their contracts, from draft, negotiation, rather than involving several departments which can lead to delays in completion.
- Oyster HR operates in multiple jurisdictions and there are different requirements relating to the validity of e-signatures. Oyster needed a tool that could adapt to the different scenarios.
- Oyster HR needed a solution to store all their contracts in one place (including third party paper done outside of Avvoka) along with all its metadata
The Avvoka solution
1. Avvoka offers a no-code and intuitive platform that can handle complex automation. Features like looped elements, attribute library, approval workflows, datasheets have been a game changer for Oyster HR’s automation needs.
2. A dynamic questionnaire with multiple variants and possible outputs was hosted on Oyster HR’s platform to capture client data through a user-friendly experience. It auto-populated the answers via the Avvoka API to create document drafts.
3. After approvals are granted, some documents are signed with Avvoka’s native signature solution. Others use the DocuSign integration when the team needs to use advanced or qualified electronic signatures depending on the jurisdiction requirements.
4. Avvoka is launching a new feature, “Avvoka Drive”, which will expand the platform’s document management capabilities, allowing users to store third party paper with all its metadata, making it possible for Oyster HR to store all their contracts in one place.
“ The level of customer support has been absolutely incredible… Also, lots of systems say they’re no code. Avvoka is truly no code. ”
– Maryann Walters, Director Business Transformation at Oyster HR
“Avvoka has taken the time to train us and make sure we understand the system.”
– Erica Mair, Automation & Project Support
The results
3,500+ employment documents have been signed using Avvoka and its DocuSign integration.
Workflows were set up so that documents triggered automated approvals ensuring that documents were only able to be sent or signed when absolutely ready. This ensured each document was reviewed by the correct corresponding team before it was sent, signed or downloaded.
They are now able to automatically translate dual language contracts, with Avvoka’s Datasheets feature which has been integral for the multiple jurisdictions they work with.
Oyster HR’s adoption of Avvoka has allowed for a significant reduction in the days it takes to generate a completed contract.
“Automation allows us to do away with all the painful manual work and truly allows us to scale” – Maryann Walters, Director Business Transformation
The API has allowed for thousands of documents to be completed directly through Oyster HR’s platform with a user-friendly interface, this plays a key part to differentiating them from their competitors.
The team has also been generating documents directly on Avvoka using approvals and collaboration features, then sending the documents to counterparties for negotiation and e-signature.
Discover how Avvoka can enhance your business operations and increase your profitability today!